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What are common error codes and what do they mean?

Segway HT (Gen 1)

We do not have reference information for the Segway HT's error codes, which may still be found in your original owner's guide that came with the HT. The Segway HT (p Series, i Series, and XT) didn't have numerical codes, only changes in what the display UI shows upon startup. More detailed error information is available, but only through an authorized Segway dealer (or Segway itself) plugging in a special diagnostic computer.

Segway PT (Gen 2)

Segway does not make an error code list available, comparing the Segway PT's error code system similar to a car's diagnostic system -- that the same error code could have different meanings depending upon other data.

However, owners are still reporting what their error codes mean based upon information told to them by Segway or dealers.

Here are some of the most common ones collected so far for Gen 2 machines (i2/x2):

  • E40F The front CU board reports power base fault
  • E407 The rear CU board reports power base fault
  • E205 Controller board has a malfunction
  • E17F Aggressive braking
  • E17F The front CU board reports power base fault
  • E10D The front CU board reports power base fault
  • E10A Power base failure / other controller is having trouble
  • E102 Dead battery / battery / board communication problem
  • E102 Uphill or downhill too soon after stepping on in balance mode
  • E102 One controller board is having a problem communicating with the batteries
  • E086 Error in the propulsion subsystem
  • E086 Error in the propulsion subsystem
  • E04A The front CU board reports power base fault
  • E04C The front CU board reports power base fault
  • E042 The rear CU board reports power base fault
  • E027 The rear CU board reports fault detected in the attached battery pack
  • E017 Excessive Moisture E17F The front CU board reports power base fault (May be due to excessive moisture)
  • E015 Step on and make a quick 180
  • E014
  • E012 Illegal shutdown
  • E003 Not found
  • C208 The front CU board reports the temperature of the battery packs is too hot or too cold
  • C108 Battery packs report too cold
  • C106 Low power
  • C103 Temperature
  • C100 The rear CU board reports the battery packs do not have sufficient charge to continue safe operation
  • C040 Loss of traction


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